Privacy policy


Your use of CollageBerry’s Website and Services, as those terms are defined in this privacy policy (“Privacy Policy”) is subject to this Privacy Policy and CollageBerry’s Terms of Service, available at

Your privacy is important to CollageBerry, its partners and affiliates (collectively CollageBerry,” “we,” “us,” or “our”). This Privacy Policy is created to inform you of the type of information that CollageBerry may gather and track, and discloses our practices regarding the information gathered and stored on our website located at: (“Website,”) including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.  We ask that you read this Privacy Policy carefully prior to using any part of CollageBerry’s Website, or purchasing any products made available by CollageBerry, its partners and affiliates (collectively referred to as using our “Services.”) 

This Privacy Policy contains numerous general and technical details describing the steps that we take to protect your privacy.  We have organized this Privacy Policy by major topic areas so that you can quickly locate the information of most interest to you.  Meeting your needs and expectations forms the foundation of everything that we do — including protecting your privacy.

If after reviewing this Privacy Policy, you still have questions or privacy concerns, please contact us at



This Privacy Policy will inform you of the following:


(1)    description of personally identifiable information (belonging to you and third parties) collected by CollageBerry, its partners and affiliates;

(2)    how the collected information is used;

(3)    with whom the collected information may be shared;

(4)    choices available to you regarding the collection, use, and distribution of such information;

(5)    security procedures that are in place to protect against the loss, misuse, or alteration of personally identifiable information under control of CollageBerry, its partners and affiliates; and

(6)    instructions how you can access and correct inaccuracies in the information collected about you.


Changes in the Privacy Policy


This Privacy Policy was last updated on September 23rd, 2013.  CollageBerry reserves the right to modify this Privacy Policy at any time by posting such changes on its Website.  Please check the revision date to determine if this Privacy Policy has been modified since you last reviewed it.  Your continued use of any portion of CollageBerry’s Website or Services subsequent to the posting of an updated Privacy Policy will constitute your acceptance of all such changes.

We want you to always be aware of what personal and other information we collect, how we use it, and under what circumstances we may disclose it.  All personal information we collect will be handled according to the Privacy Policy in effect at the time the information is collected.  If the Privacy Policy changes in any significant respect, we will not use your personal data in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected without your permission.  

 From time to time, we may find the need to make changes to this Privacy Policy. Upon notice given by one or more of the following means: upon notice given to you after you log in to your Account (as such term is defined in Terms of Service, by email communication to the email address provided by you when you setup your Account or otherwise on record for your Account or by written mail communication to the address on record for your Account. You will be given the opportunity to opt-out, provided that, if you choose to opt-out all or part of the service or products may no longer be available to you. If as the result of such changes, you want to alter the ways in which CollageBerry is allowed to use your personal information, you can do so by following the procedure described in the section below titled “Personal Account.” You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy by your continued use of the service or products after such notice has been given with the following exception: if at the time you provide personal information to CollageBerry you limit how such information will be used to communicate with you, either by CollageBerry or by third parties, CollageBerry will not change your preference in this regard without your express consent.

Personal Account

You may be given an opportunity to create a personal Account, which may be required for using the Services offered or to be offered on the Website.  Once a personal Account is created, you will be able to access, review and update your personal Account information.

If you wish to deactivate your personal Account, you can contact us at  When you deactivate your personal Account, all information stored and maintained as part of your Account will be deleted from our servers (although some information may be retained for archival, backup and record purposes).  You may change your personal information and privacy preferences at any time by logging into your personal Account. You may also access and change your personal information and privacy preferences by contacting us at

Personal information

We do not collect personally identifiable information from your computer when you browse our Website. This means that, unless you voluntarily provide us with your personally identifiable information, such as an email address or name, we will not know your name, your email address, or any other personally identifiable information.  There may be circumstances, however, where you voluntarily provide information to us, or where CollageBerry, its partners or affiliates, may request information from you in order to provide certain requested Services.  When you voluntarily submit personally identifiable data to CollageBerry, this data may be stored and analyzed in order to monitor the efficiency of the Services or to check for functionality errors or to upgrade or otherwise improve our Services.    

You may choose to give us personal information in a variety of situations. For example, you may choose to give us information such as your name, address, or email in order to correspond with us, to process an order, for us to provide you with a subscription to our Services, or you may need to provide us with your credit card or other billing information when purchasing Services from us.  We respect your choices regarding use of personal information provided to us, and we will not use your personal information outside of the scope of uses outlined in this Privacy Policy, or beyond fulfilling your request for Services or other information without giving you notice thereof, and the chance to opt-out of any such other use.  In addition to personal information that may be collected from you, CollageBerry may automatically collect certain technical information, including  internet protocol (“IP”) address, and other reference information regarding your location, Media Access Control (“MAC” ) address, mobile device identifiers (if used to access the Website or Services), International Mobile Equipment Identity (“IMEI,” ) and time-stamped logs of messages sent and received, and network status (WiFi, etc.), if such information is available.  We collect this information in order to make the Website function correctly and to provide you with the content that you see on the Website.  We also use this information to better understand how users use the Website and how we can make the Website, its contents, and functionality better meet users’ needs.

Unless expressly provided otherwise, personal information that you provide while you are visiting the website of a partner or affiliate of CollageBerry will be subject to the privacy policy posted on that partner or affiliate’s website, and personal information that you provide while on our Website in conjunction with that partner's or affiliate’s service will be subject to this Privacy Policy.  For instance, credit card information entered as part of filling out a purchase form or registration process collected by a third party’s registration and/or merchant services is subject to that third party’s privacy policies.  You should be aware that CollageBerry’s agreements with service providers, partners, or affiliates, often provide that they will share with CollageBerry personal information collected from you.  In such instances, CollageBerry may use this information in a manner consistent with this Privacy Policy.

Using and Sharing Personal Information

The following paragraphs describe in more detail how CollageBerry may use your personal information and with whom we may share it. Depending on the type of CollageBerry Website you are visiting, one or more of the paragraphs may apply. For example, if you order a product from our Website, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

Fulfilling Your Transaction Request

If you request a Service from our Website, or for example, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information with other service providers, or as otherwise required or permitted by law, as further detailed in our Disclosures Required By Law section below.  In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to CollageBerry on our Website may also be used by CollageBerry and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.  Additionally, you are always free to “opt-out” or “unsubscribe” from marketing lists, surveys or other email communications that we may occasionally send by contacting us at unsubscribe@collageberry.comand requesting that your email be removed from our emailing lists. 

CollageBerry Settings  

If you participate in CollageBerry’s Settings feature (the “Settings”) you should be aware that CollageBerry strives to only use the information you provide through the Settings feature to deliver our Services or improve the functioning of our Website, information provided through the Settings may be used within the CollageBerry Website and potentially shared with our partners or affiliates. The Settings feature may have additional rules and conditions, and it is the user’s responsibility to abide by those conditions.  Also, please note that CollageBerry may not review the information from and communication by users of its Settings and CollageBerry expressly disclaims responsibility for, and liabilities resulting from, any information or communications from and between users of any of CollageBerry’s Settings feature.  Users are warned they may be individually liable for anything they communicate using CollageBerry’s Settings, including but not limited to defamatory, discriminatory, false or unauthorized information. Users are cautioned that they are responsible for complying with the requirements of applicable copyright and trademark laws and regulations while using the Website and the Settings feature. 

For more information on CollageBerry’s policy regarding notifications of copyright and trademark infringement, please see our Terms of Services, available at:

Information Relating to Children

Our Website and Services available on our Website are not directed to children under thirteen (13) years of age.  However, despite our intent, we recognize that children under the age of thirteen (13) may access our Website or use our Services. Parents and legal guardians may request for us to review, delete, or stop the collection of their child’s personally identifiable information by contacting us at: For additional information and resources regarding child online privacy, please visit the Federal Trade Commission Web site at: 

Our Worldwide Practices

CollageBerry is a global organization, with legal entities, business processes, management structures, and technical systems that cross borders.  Our privacy practices are designed to comply with stringent data protection requirements in order to protect your personal information, regardless of where it is sent.  However, we may share your personal information with other CollageBerry’s partners or affiliates, who may be located in other countries.  While some countries may provide less legal protection to personal data or information, we will strive to handle all transferred personal data or information in the manner described in this Privacy Policy.

CollageBerry’s Website and Services are U.S.-based services but access to the CollageBerry’s Website and Services may use the internet infrastructure of different worldwide jurisdictions, so use of the Website or Services may be subject to the laws of various jurisdictions, including the laws of the United States and the European Union. For example, personally identifiable information collected in the European Union and its Member States is subject to the EU Directives concerning personal data, privacy and electronic communications, including but not limited to Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector and Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the subsequent legislation adopted in the EU Member States.

CollageBerry complies with the U.S.-EU and U.S.-Swiss Safe Harbor programs as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from European Union member countries and Switzerland. CollageBerry has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To view our certification, please visit

As part of our participation in the Safe Harbor programs, we agree to resolve disputes you have with us in connection with our policies and practices through certain EU Data Protection Authorities (“DPAs.”) If you feel that CollageBerry is not abiding by its posted Privacy Policy or is not in compliance with the Safe Harbor principals, you should first contact CollageBerry’s Compliance Manager by email at  If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact the European Data Protection Authorities’ Safe Harbor Dispute Resolution Program in your member state at:

CollageBerry may disclose your personally identifiable information without your permission if it has a good-faith belief that disclosure is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable government request or to investigate or protect against harmful activities to CollageBerry’s guests, users, associates, or property (including the CollageBerry Websites), or to others. We may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating this Privacy Policy, the terms of their agreements with CollageBerry (such as the Terms of Service), or to protect the safety of our users and the public. We may also disclose personally identifiable information under confidentiality and licensing agreements with certain third parties who assist us in developing, operating and maintaining the CollageBerry Website, Services, including the content therein.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption software when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

Supplementing Information

From time to time we may supplement information you provide to us via the CollageBerry Website with information from other sources, such as information validating your IP address. This is done to help us maintain the accuracy of the information we collect, to improve the Website, and to help us provide you with better services.

Use of Suppliers

CollageBerry may use suppliers to collect, use, analyze and otherwise process information on its behalf.   It is CollageBerry’s practice to require such suppliers to handle information in a manner consistent with CollageBerry’s data collection policies and privacy protections.  If you would like more information about our suppliers, please contact us at

Mergers and Acquisitions

Circumstances may arise in which, whether for strategic or other business reasons, CollageBerry decides to sell, buy, merge or otherwise reorganize its businesses. In such transactions, customer information generally is one of the transferred business assets but will remain subject to any pre-existing Privacy Policy (unless, of course, the user consents otherwise). Also, in the event that CollageBerry or substantially all of its assets are acquired, user information may be one of the transferred assets.  These transactions may involve the disclosure of personal information to prospective or actual purchasers, or receiving such information from sellers. It is CollageBerry’s practice to seek appropriate protection for all disclosed personal information in these types of transactions wherever possible.

Cookies, Web Beacons and Other Technologies

The CollageBerry Website uses “cookie” and “web beacon” technology.  “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer.  Certain pages on our Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together.  Cookies also enable us to collect certain non-identifiable information and customize our Website and offerings to your needs and provide you with a better online experience with us. 

For example, we keep track of the domains from which people visit, and we also measure visitor activity on CollageBerry’s Website, but we do so in ways that keep the information non-identifiable.  This information is sometimes known as "clickstream data" and CollageBerry, its partners, affiliates, or others on CollageBerry’s behalf may use this data to analyze trends and statistics and to help us provide better customer service. 

In addition, cookies are used to:

  • measure usage of various pages on our Website to help us make our information more pertinent to your needs and easy for you to access;
  • identify and categorize the internet webpages from which the visitor came to the Website and observe their browsing patterns; and
  • provide functionality such as online orders, CollageBerry’s Services and other functions that we believe would be of interest and value to you.

The types of cookies that we use are referred to as “session” cookies and “persistent” cookies.  Session cookies are temporary and are automatically deleted once you leave the Website.  Persistent cookies remain on your computer hard drive until you delete them. Cookies do not, under ordinary circumstances, corrupt or damage your computer, programs, or computer files.

In addition, the service providers we use to serve and host our advertisements, and/or deliver our emails may use session and persistent cookies, to track the number of times the Website is accessed and whether the site was accessed from an advertisement.  There are no cookies in the advertisements or emails.  A cookie is placed on your computer only if and when you click on an advertisement or open the email.  The cookie generated from the advertisement or email does not contain any personally identifiable information and will remain on your hard drive until you delete it.

You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.  Please also note that if you turn off cookies, web beacon and other technologies will still detect visits to our website, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. As opposed to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of a web beacons allows the site to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website.  CollageBerry may use the information provided by web beacons to develop a better understanding of how the Website’s users use the Website, and to facilitate those users’ interactions with the Website.  CollageBerry may make the aggregate data obtained from web analytics (including from our third party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.

Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-personally identifiable information such as click-stream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies through your web browser.

Service Quality Monitoring By Phone

Certain transactions that users perform on our Website may also involve contact between users and CollageBerry by phone. Please be aware that it is CollageBerry’s general practice to monitor and in some cases record such calls for staff training or quality assurance purposes. 

Online Advertising

Certain companies help us deliver interactive online advertising such as banner ads. These companies may collect and use information about our users to help us better understand the types of offers, promotions, and advertising that are most appealing to our users. All information collected in this way is aggregated so it is not personally identifiable to any specific individual. If you would prefer that these companies not collect such information, please visit and follow the "opt-out" instructions. 

Personalized URL Link

On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with CollageBerry and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the website to your interests. An invitation to visit one of these websites is usually presented as a personalized URL in an email, a notice on a website registration page, or as a response to you logging on to a certain website.

If you choose to visit one of these websites, you are agreeing to let CollageBerry collect information about your visits and also to CollageBerry’s use and association of such collected information with other information about you and your relationship with CollageBerry.  If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

Disclosures Required By Law

Although we will always strive to guard your identity, we may disclose your personally identifiable information without your permission in limited circumstances.  We will only do so if we have a good-faith belief that disclosure is reasonably necessary to: (1) comply with laws, regulations, or government requests; or (2) to investigate or protect against harmful activities to our guests, visitors, partners, affiliates, or property (including the Website), or to others.  If we are required by law enforcement or judicial authorities to provide your personally identifiable information, we will only do so upon receipt of appropriate documentation.  We may also disclose personally identifiable information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating this Privacy Policy, the terms of their agreements with CollageBerry, or to protect the safety of our users and the public.  We may also disclose your information to investigate violations of our Terms of Service disclosures, available at  Please know that we do not take this responsibility lightly.  Your privacy is of paramount importance to us.

Links to Third-Party Websites

The CollageBerry Website may contain links to other websites, advertisers, services, special offers, events, or products that are not owned or controlled by CollageBerry.  We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any such third-party website, service or content from a CollageBerry website, you do so at your own risk and you agree that CollageBerry will have no liability arising from your use of or access to any third-party website, service, or content.  CollageBerry is not responsible for the privacy practices, terms of use, or the content or opinion of other websites.

Notification of Changes

This privacy statement was last updated on September 23rd, 2013. A notice will be posted on our Website home page for thirty (30) days whenever this Privacy Policy is changed in a material way.

Privacy Questions and Access

If you have a question about this statement, you can send an email to the CollageBerry’s Website coordinator at You can also contact us at this address if you have a question about CollageBerry’s handling of your information.

If you wish to obtain a copy of particular information you provided to CollageBerry, or if you become aware the information is incorrect and you would like us to correct it, please contact us at                

When you contact CollageBerry, we may ask you to verify your identify before providing you with any information or correcting any inaccuracies. Once a request for information or for a correction is made, we will endeavor to respond within an appropriate timeframe.

Copyright © 2013 CollageBerry, Inc. All rights reserved.  This Website and accompanying Services, products and documentation are the copyrighted property of CollageBerry, Inc. and/or its licensors and protected by copyright laws and international intellectual property treaties.  CollageBerry and related logo, and all related product and service names, design marks and slogans are the trademarks and/or registered trademarks of CollageBerry, Inc.  All other product and service marks contained herein are the trademarks of their respective owners.  Any use of the CollageBerry, Inc.’s or third party trademarks or logos without the prior written consent of CollageBerry, Inc. or the applicable trademark owner is strictly prohibited.